![]() ![]() ![]() However, I had an amazing introductory lesson with Ronald, who with patience and precision covered much territory. I am a new convert to the Mac and not seasoned with technology. And I did not think that was possible.Ĭlient's email to Apple Store Upper West Side It's no longer a frustrating mystery that defeats me, it's a new adventure with endless opportunities. The value of Ronald's expertise is to give you the ability to use the computer in the way you need and realize the most unexpected "Aha" moments that you never thought possible. If you think you knew the Mac, or have questions, I don't think you could find a more informative teacher who shares his passion and fun, while guiding you through the many ins/outs, and other magic about your Mac. The best compliment I can truly offer, is the bottom line, after the gift of four hours, I signed up for four more on my own and will so continue. What a surprise to find an expert who shares what you need to use your computer for what you want and then some. I was very skeptical, about anyone being able to teach me anything over the phone, being south of 60, and stymied by the VCR of the past days. I no longer fear the computer - Ronald gave me the insights to use the Mac, like I use the phone, a tool that is of value to me: Not an expensive accessory that is only used for email. I highly recommend him, and know I'll be calling on him again when I make the next move, into Photoshop.Ĭan you recall the thrill of accomplishing something you never thought possible, like a pro? Thanks to a dear friend, who gifted me with four hours of remote tutoring sessions with Ronald Gehrmann over the phone, I have a totally different view of what I think my MacBook Pro can do. That made working with him great fun because we had one language in common. Ronald is not only a computer wiz and a good teacher, but also an excellent photographer. For the first time, I really understood how to use it. He quickly transferred files from a recent shoot to Lightroom, then patiently and clearly walked me through all the cataloguing and editing tools in the program. I engaged Ronald for a tutoring session at home, and it was a revelation. ![]() He truly goes above and beyond to help you fix any problem you might be having, and he does it all with an infectious smile. His patience for even the most technologically impaired person (exhibit A - me), is extraordinary, making your experience in front of the computer one of calm and confidence, rather than anxiety and uncertainty. Rather than simply fixing things, he goes out of his way to show you how to solve these problems when they come up again. Aside from being brilliant behind a computer, he is also an incredible (and patient!) teacher. Not only is he an absolute genius, fixing each and every issue that is thrown his way, but he is a bright and cheery presence at all times. However, one positive thing does come about from this, and that is getting to spend time with Ronald Gehrmann! Having computer/technology problems is an incredibly frustrating and panic-inducing experience. ![]()
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